Remote access scams targeting businesses

Action Fraud has received 31 reports since June 2023 relating to remote access scams targeting businesses. Victims have reported losses totalling over £3.8M.

Scammers contact businesses claiming to be from their bank or from a financial services vendor used by their business.  The goal of the scammer is to get victims to log in to their online banking account whilst the scammer has remote access to their computer.  The scammer convinces the victim to install software that enables remote access, claiming it is required to install an important update.  The victim is instructed to log in to their online banking account, and then the remote access software is used to blur the screen whilst the scammer makes fraudulent transactions from the victim’s account.  The victim is asked to read out one-time verification codes that the scammer claims they have sent to the victim’s mobile.  The codes are from the victim’s bank, which if shared will allow the scammer to transfer money out of the victim’s bank account. 

To find out how to protect your business from remote access scams click the link below.